Managing Director and CEO of The Barbados Advocate, the Honourable Anthony T. Bryan (left), greeting new Managing Director of FLOW Barbados, Jenson Sylvester (right), while FLOW Barbados Director of Communications, Marilyn Sealy, looks on during the courtesy call at The Barbados Advocate yesterday.
FLOW Barbados has enjoyed an excellent relationship and partnership with The Barbados Advocate and is committed to ensuring that that arrangement continues in earnest.
This coming from new Managing Director of FLOW Barbados, Jenson Sylvester and FLOW Barbados Director of Communications, Marilyn Sealy, during a courtesy call at The Barbados Advocate’s Fontabelle office, yesterday with Managing Director and CEO of The Barbados Advocate, Anthony T. Bryan.
Bryan shared with the new Managing Director some of his observations related to the growth and development of the telecommunications market over the years. To that end, Bryan maintained that an excellent infrastructure was important for success. To that, he insisted that knowing your market was also a key element to finding success, especially in this market. This, he added, included building and maintaining a relationship with the customer base, which the company has.
Sealy added that the courtesy call was the first one with the media that had been done to date.
Sylvester, the former Vice President of Cable & Wireless Communications (CWC) Business who was previously acting in the role of Managing Director, has been working with CWC in various capacities for the past seven years, and officially took up the post earlier this year.
“We are very pleased to have Jenson lead the team in Barbados and he has been given a clear mandate of delivering an unsurpassed customer experience. Already he’s made a significant impact and we’re very pleased to have him on board in an elevated role. Jenson is a keen young leader and he knows this business intimately.
“FLOW has an exciting future in Barbados with an advanced portfolio of mobile, video, broadband and fixed-line services and products. Under Jenson’s leadership, we will now renew our push to deepen customer relationships through value propositions and an improved customer experience,” Garry Sinclair, FLOW’s Caribbean President, said at the time of the announcement of the appointment.
Sylvester, who was born in the United Kingdom to a Barbadian mother and Grenadian father, spent more than a decade managing complex IT outsource solutions in the United Kingdom, India and throughout the Caribbean, with a focus on leading teams to provide long-term Managed Services-based technology solutions to both the private and public sectors.
He holds a Master of Science in Technology Information Systems from Kingston University, London and has participated in several executive-level training programmes.
Before joining the local business unit, he was CWC’s Regional Director for IT Solutions, driving the evolution of C&W Business across the region as it embraced a converged ICT landscape where technology is the key differentiator and enabler within enterprise.